As a property owner, I am always looking for ways to improve my hospitality services. Recently, I decided to compare smoobu and sevenrooms to see which channel manager would be the best fit for my property. Both platforms have unique features, and I wanted to share my experience to help others make an informed decision.
One of the first things I noticed was the user interface. Smoobu has a very clean and intuitive design that makes it easy to manage bookings. Sevenrooms, on the other hand, offers a more sophisticated interface with advanced features. Both platforms integrate well with major booking sites like Booking.com and Airbnb, which was a crucial factor for me.
Customer support is another important aspect. Smoobu provides excellent support with quick response times. Whenever I had an issue, they were prompt in resolving it. Sevenrooms also offers good support, but the response time can be a bit slower. This is something to consider if you need immediate assistance frequently.
In terms of features, both smoobu and sevenrooms offer a range of tools to enhance your hospitality services. Smoobu has robust reporting and analytics features that help you track your performance. Sevenrooms, however, offers more customization options for your property listings. Ultimately, the choice between the two will depend on your specific needs and preferences.
Both platforms have their strengths and weaknesses, and the best choice will depend on your specific needs. I found that smoobu was better suited for my property due to its ease of use and responsive support. However, sevenrooms might be a better fit for those looking for more advanced features and customization options.